{"id":11988,"date":"2026-05-03T19:03:05","date_gmt":"2026-05-03T19:03:05","guid":{"rendered":"https:\/\/maveron-fashion.eu\/?page_id=11988"},"modified":"2026-09-29T06:05:31","modified_gmt":"2026-09-29T06:05:31","slug":"vracila-in-reklamacije","status":"publish","type":"page","link":"https:\/\/maveron-fashion.eu\/en\/vracila-in-reklamacije\/","title":{"rendered":"Returns and complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11988\" class=\"elementor elementor-11988\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64c18aef e-con-full e-flex e-con e-parent\" data-id=\"64c18aef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0e9f4f9 elementor-widget elementor-widget-html\" data-id=\"0e9f4f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n@import url('https:\/\/fonts.googleapis.com\/css2?family=Inter:wght@300;400;500;600;700&display=swap');\r\n\r\n.maveron-returns-page {\r\n    --maveron-gold: #dcb14a;\r\n    --maveron-gold-dark: #c29d40;\r\n    --maveron-dark: #1a1a1a;\r\n    --maveron-gray: #6b7280;\r\n    --maveron-border: #f3f4f6;\r\n    --maveron-white: #ffffff;\r\n    --maveron-bg: #f9fafb;\r\n\r\n    font-family: 'Inter', sans-serif;\r\n    color: var(--maveron-dark);\r\n    line-height: 1.6;\r\n    background-color: var(--maveron-bg);\r\n}\r\n\r\n.maveron-container {\r\n    max-width: 1200px;\r\n    margin: 0 auto;\r\n    padding: 0 1.5rem;\r\n}\r\n\r\n.returns-hero {\r\n    background-color: var(--maveron-white);\r\n    padding: 4rem 0;\r\n    text-align: center;\r\n    border-bottom: 1px solid var(--maveron-border);\r\n}\r\n\r\n.returns-hero h1 {\r\n    font-size: 2.5rem;\r\n    font-weight: 700;\r\n    margin-bottom: 1rem;\r\n    color: var(--maveron-dark);\r\n}\r\n\r\n.returns-hero p {\r\n    max-width: 800px;\r\n    margin: 0 auto 2.5rem;\r\n    color: var(--maveron-gray);\r\n    font-size: 1.1rem;\r\n}\r\n\r\n.action-cards {\r\n    display: grid;\r\n    grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));\r\n    gap: 1.5rem;\r\n    max-width: 900px;\r\n    margin: 0 auto;\r\n}\r\n\r\n.action-card {\r\n    background: var(--maveron-white);\r\n    padding: 2rem;\r\n    border-radius: 8px;\r\n    border: 1px solid var(--maveron-border);\r\n    text-decoration: none;\r\n    color: var(--maveron-dark);\r\n    transition: all 0.3s ease;\r\n    display: flex;\r\n    flex-direction: column;\r\n    align-items: center;\r\n    gap: 1rem;\r\n    box-shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.05);\r\n}\r\n\r\n.action-card:hover {\r\n    transform: translateY(-5px);\r\n    border-color: var(--maveron-gold);\r\n    box-shadow: 0 10px 15px -3px rgba(0, 0, 0, 0.1);\r\n    color: var(--maveron-dark);\r\n}\r\n\r\n.action-card .card-icon {\r\n    color: var(--maveron-gold);\r\n    font-size: 2rem;\r\n    line-height: 1;\r\n}\r\n\r\n.action-card span {\r\n    font-weight: 600;\r\n    font-size: 1.2rem;\r\n}\r\n\r\n.returns-section {\r\n    padding: 5rem 0;\r\n}\r\n\r\n.returns-intro-section {\r\n    padding: 5rem 0 1.5rem 0;\r\n}\r\n\r\n.after-form-section {\r\n    padding: 2rem 0 5rem 0;\r\n}\r\n\r\n.section-header {\r\n    max-width: 800px;\r\n    margin-bottom: 0;\r\n}\r\n\r\n.section-tag {\r\n    color: var(--maveron-gold);\r\n    font-weight: 700;\r\n    text-transform: uppercase;\r\n    font-size: 0.85rem;\r\n    letter-spacing: 0.1em;\r\n    display: block;\r\n    margin-bottom: 0.5rem;\r\n}\r\n\r\n.returns-section h2 {\r\n    font-size: 2rem;\r\n    font-weight: 700;\r\n    margin-bottom: 1.5rem;\r\n}\r\n\r\n.maveron-form-card {\r\n    background: #ffffff;\r\n    padding: 3rem;\r\n    border-radius: 12px;\r\n    border: 1px solid #f3f4f6;\r\n    box-shadow: 0 1px 8px rgba(0,0,0,0.08);\r\n    max-width: 800px;\r\n    margin: 0 auto;\r\n    font-family: 'Inter', sans-serif;\r\n    color: #1a1a1a;\r\n    line-height: 1.6;\r\n}\r\n\r\n.maveron-form-card .elementor-widget:not(:last-child) {\r\n    margin-bottom: 0;\r\n}\r\n\r\n.maveron-form-card h3 {\r\n    font-size: 1.5rem;\r\n    font-weight: 700;\r\n    margin: 0 0 0.5rem 0;\r\n    color: #1a1a1a;\r\n}\r\n\r\n.maveron-form-card .small-note {\r\n    font-size: 0.9rem;\r\n    color: #6b7280;\r\n    margin: 0 0 2rem 0;\r\n}\r\n\r\n.maveron-form-card .elementor-field-group label {\r\n    font-size: 0.9rem;\r\n    font-weight: 600;\r\n    color: #1a1a1a;\r\n    margin-bottom: 0.4rem;\r\n}\r\n\r\n.maveron-form-card input,\r\n.maveron-form-card textarea,\r\n.maveron-form-card select {\r\n    border: 1px solid #e5e7eb !important;\r\n    border-radius: 6px !important;\r\n    padding: 0.75rem 1rem !important;\r\n    font-family: 'Inter', sans-serif !important;\r\n    font-size: 0.95rem !important;\r\n}\r\n\r\n.maveron-form-card input:focus,\r\n.maveron-form-card textarea:focus,\r\n.maveron-form-card select:focus {\r\n    border-color: #dcb14a !important;\r\n    box-shadow: 0 0 0 3px rgba(220, 177, 74, 0.1) !important;\r\n}\r\n\r\n.maveron-form-card .elementor-button {\r\n    background-color: #1a1a1a !important;\r\n    color: #ffffff !important;\r\n    border-radius: 6px !important;\r\n    padding: 1rem 2rem !important;\r\n    font-weight: 700 !important;\r\n    text-transform: uppercase;\r\n    letter-spacing: 0.02em;\r\n    width: 100%;\r\n}\r\n\r\n.maveron-form-card .elementor-button:hover {\r\n    background-color: #dcb14a !important;\r\n    color: #ffffff !important;\r\n}\r\n\r\n.comparison-grid {\r\n    display: grid;\r\n    grid-template-columns: 1fr 1fr;\r\n    gap: 2rem;\r\n    margin-top: 3rem;\r\n}\r\n\r\n.info-card {\r\n    background: var(--maveron-white);\r\n    padding: 2.5rem;\r\n    border-radius: 8px;\r\n    border: 1px solid var(--maveron-border);\r\n}\r\n\r\n.info-card .card-icon {\r\n    color: var(--maveron-gold);\r\n    margin-bottom: 1.5rem;\r\n    font-size: 2rem;\r\n    line-height: 1;\r\n}\r\n\r\n.info-card h3 {\r\n    font-size: 1.25rem;\r\n    font-weight: 700;\r\n    margin-bottom: 1rem;\r\n}\r\n\r\n.info-card p {\r\n    color: var(--maveron-gray);\r\n    margin-bottom: 0;\r\n}\r\n\r\n.faq-grid {\r\n    display: grid;\r\n    gap: 1.5rem;\r\n    max-width: 900px;\r\n}\r\n\r\n.faq-item {\r\n    background: var(--maveron-white);\r\n    padding: 1.5rem;\r\n    border-radius: 8px;\r\n    border: 1px solid var(--maveron-border);\r\n}\r\n\r\n.faq-question {\r\n    font-weight: 700;\r\n    margin-bottom: 0.75rem;\r\n    display: flex;\r\n    align-items: center;\r\n    gap: 0.75rem;\r\n}\r\n\r\n.faq-question .card-icon {\r\n    color: var(--maveron-gold);\r\n    font-size: 1.2rem;\r\n    line-height: 1;\r\n}\r\n\r\n.faq-answer {\r\n    color: var(--maveron-gray);\r\n    padding-left: 2rem;\r\n}\r\n\r\n.email-box {\r\n    background: #f1f5f9;\r\n    padding: 1.5rem;\r\n    border-radius: 8px;\r\n    display: inline-block;\r\n    margin: 1.5rem 0;\r\n    font-weight: 700;\r\n    color: var(--maveron-dark);\r\n    border-left: 4px solid var(--maveron-gold);\r\n}\r\n\r\n.bg-white {\r\n    background-color: var(--maveron-white);\r\n}\r\n\r\n.text-center {\r\n    text-align: center;\r\n}\r\n\r\n.mx-auto {\r\n    margin-left: auto;\r\n    margin-right: auto;\r\n}\r\n\r\n.mt-12 {\r\n    margin-top: 3rem;\r\n}\r\n\r\n@media (max-width: 768px) {\r\n    .returns-hero h1 {\r\n        font-size: 2rem;\r\n    }\r\n\r\n    .returns-section {\r\n        padding: 3rem 0;\r\n    }\r\n\r\n    .returns-intro-section {\r\n        padding: 3rem 0 1rem 0;\r\n    }\r\n\r\n    .after-form-section {\r\n        padding: 1.5rem 0 3rem 0;\r\n    }\r\n\r\n    .comparison-grid {\r\n        grid-template-columns: 1fr;\r\n    }\r\n\r\n    .maveron-form-card {\r\n        padding: 1.5rem;\r\n        margin-left: 1rem;\r\n        margin-right: 1rem;\r\n    }\r\n}\r\n<\/style>\r\n\r\n<div class=\"maveron-returns-page\">\r\n    <header class=\"returns-hero\">\r\n        <div class=\"maveron-container\">\r\n            <h1>Vra\u010dila in reklamacije<\/h1>\r\n            <p>\u010ce z izdelkom niste zadovoljni ali ste prejeli napa\u010den oziroma po\u0161kodovan izdelek, spodaj najdete navodila za vra\u010dilo, reklamacijo ali uveljavljanje garancije.<\/p>\r\n\r\n            <div class=\"action-cards\">\r\n                <a href=\"#vracilo\" class=\"action-card\">\r\n                    <span class=\"card-icon\">\u21ba<\/span>\r\n                    <span>Vra\u010dilo v 14 dneh<\/span>\r\n                <\/a>\r\n                <a href=\"#reklamacija\" class=\"action-card\">\r\n                    <span class=\"card-icon\">!<\/span>\r\n                    <span>Reklamacija ali garancija<\/span>\r\n                <\/a>\r\n            <\/div>\r\n        <\/div>\r\n    <\/header>\r\n\r\n    <section id=\"vracilo\" class=\"returns-section returns-intro-section\">\r\n        <div class=\"maveron-container\">\r\n            <div class=\"section-header\">\r\n                <span class=\"section-tag\">Pravica do odstopa<\/span>\r\n                <h2>Vra\u010dilo v 14 dneh<\/h2>\r\n                <p>\u010ce ste izdelek kupili v na\u0161i spletni trgovini, lahko v 14 dneh od prejema izdelka uveljavljate pravico do odstopa od pogodbe, brez navedbe razloga.<\/p>\r\n                <p>To storite tako, da izpolnite spodnji obrazec za vra\u010dilo. Po prejemu zahtevka vam bomo poslali nadaljnja navodila za vra\u010dilo izdelka.<\/p>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n<\/div>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c678504 e-flex e-con-boxed e-con e-child\" data-id=\"c678504\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1c9f191 e-con-full maveron-form-card e-flex e-con e-child\" data-id=\"1c9f191\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a1924d5 elementor-widget elementor-widget-html\" data-id=\"a1924d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<h3>Obrazec za vra\u010dilo v 14 dneh<\/h3>\r\n<p class=\"small-note\">Z izpolnitvijo obrazca uveljavljate pravico do odstopa od pogodbe v 14 dneh od prejema izdelka.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-edd5123 maveron-return-form-widget elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"edd5123\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" aria-label=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"11988\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"edd5123\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Vra\u010dila in reklamacije - Maveron Fashion\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"11988\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tIme in Priimek\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Ime in Priimek\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tE-po\u0161ta\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"E-po\u0161ta\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_d1194d6 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_d1194d6\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTelefonska \u0161tevilka\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_d1194d6]\" id=\"form-field-field_d1194d6\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Telefonska \u0161tevilka\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_e5914d0 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_e5914d0\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNaslov kupca\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_e5914d0]\" id=\"form-field-field_e5914d0\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Naslov kupca\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-number elementor-field-group elementor-column elementor-field-group-field_4894274 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_4894274\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\t\u0160tevilka naro\u010dila\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t<input type=\"number\" name=\"form_fields[field_4894274]\" id=\"form-field-field_4894274\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"\u0160tevilka naro\u010dila\" required=\"required\" min=\"\" max=\"\" >\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-date elementor-field-group elementor-column elementor-field-group-field_db56ff3 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_db56ff3\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDatum prejema izdelka\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\n\t\t<input type=\"date\" name=\"form_fields[field_db56ff3]\" id=\"form-field-field_db56ff3\" class=\"elementor-field elementor-size-sm  elementor-field-textual elementor-date-field\" placeholder=\"Datum prejema izdelka\" required=\"required\" pattern=\"[0-9]{4}-[0-9]{2}-[0-9]{2}\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_fb91519 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_fb91519\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tIzdelek\/i za vra\u010dilo\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_fb91519]\" id=\"form-field-field_fb91519\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Izdelek\/i za vra\u010dilo\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-number elementor-field-group elementor-column elementor-field-group-field_b0f662e elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_b0f662e\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tIBAN za vra\u010dilo kupnine\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t<input type=\"number\" name=\"form_fields[field_b0f662e]\" id=\"form-field-field_b0f662e\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"IBAN za vra\u010dilo kupnine\" min=\"\" max=\"\" >\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tRazlog za vra\u010dilo\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Razlog za vra\u010dilo\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_e8728b5 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_e8728b5]\" id=\"form-field-field_e8728b5\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-field_e8728b5\">Izrecno izjavljam, da odstopam od pogodbe za zgoraj navedeno naro\u010dilo in \u017eelim uveljavljati vra\u010dilo v 14 dneh od prejema izdelka.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Po\u0161lji zahtevek za vra\u010dilo<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35fd1f6 elementor-widget elementor-widget-html\" data-id=\"35fd1f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"maveron-returns-page\">\r\n    <section class=\"returns-section after-form-section\">\r\n        <div class=\"maveron-container\">\r\n            <div class=\"mt-12\">\r\n                <span class=\"section-tag\" style=\"color: #ef4444;\">Omejitve<\/span>\r\n                <h3>Kdaj vra\u010dilo ni mo\u017eno<\/h3>\r\n                <p>Vra\u010dilo v 14 dneh ni mo\u017eno v primerih, kjer zakon dolo\u010da izjeme, na primer pri izdelkih, izdelanih po meri, personaliziranih izdelkih, hitro pokvarljivem blagu ali zape\u010datenih izdelkih, ki niso primerni za vra\u010dilo zaradi varovanja zdravja ali higiene, \u010de je bil pe\u010dat po dostavi odprt.<\/p>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section id=\"reklamacija\" class=\"returns-section bg-white\">\r\n        <div class=\"maveron-container\">\r\n            <div class=\"section-header\">\r\n                <span class=\"section-tag\">Napa\u010dni ali po\u0161kodovani izdelki<\/span>\r\n                <h2>Reklamacije in garancija<\/h2>\r\n                <p>\u010ce ste prejeli po\u0161kodovan, napa\u010den ali neskladen izdelek, ali \u017eelite uveljavljati garancijo, nam pi\u0161ite na spodnji e-mail naslov.<\/p>\r\n\r\n                <div class=\"email-box\">\r\n                    info@maveron-fashion.com\r\n                <\/div>\r\n\r\n                <p>V sporo\u010dilo vklju\u010dite:<\/p>\r\n                <ul style=\"padding-left: 1.5rem; margin-top: 1rem; color: var(--maveron-gray);\">\r\n                    <li>\u0161tevilko naro\u010dila<\/li>\r\n                    <li>kratek opis te\u017eave<\/li>\r\n                    <li>fotografije izdelka ali po\u0161kodbe, \u010de je to relevantno<\/li>\r\n                <\/ul>\r\n\r\n                <p>Po prejemu va\u0161ega sporo\u010dila vam bomo poslali nadaljnja navodila. \u010ce bo vra\u010dilo izdelka potrebno, ga po\u0161ljete na spodnji naslov.<\/p>\r\n\r\n                <div class=\"email-box\" style=\"display: block; border-left: 4px solid var(--maveron-gold); background: #fff; margin-top: 1rem;\">\r\n                    <strong>MAVERON d.o.o.<\/strong><br>\r\n                    Partizanska ulica 53<br>\r\n                    9000 Murska Sobota<br>\r\n                    Slovenija\r\n                <\/div>\r\n\r\n                <p style=\"margin-top: 1.5rem; font-style: italic;\">Opozorilo: Reklamacijski zahtevek ni enak vra\u010dilu v 14 dneh. Vra\u010dilo v 14 dneh pomeni odstop od pogodbe brez razloga, reklamacijo ali garancijo pa uveljavljate, kadar je z izdelkom nekaj narobe.<\/p>\r\n            <\/div>\r\n\r\n            <div class=\"comparison-grid\">\r\n                <div class=\"info-card\">\r\n                    <div class=\"card-icon\">\u21ba<\/div>\r\n                    <h3>Vra\u010dilo v 14 dneh<\/h3>\r\n                    <p>Za primere, ko si premislite in \u017eelite izdelek vrniti brez navedbe razloga.<\/p>\r\n                <\/div>\r\n\r\n                <div class=\"info-card\">\r\n                    <div class=\"card-icon\">\u2713<\/div>\r\n                    <h3>Reklamacija ali garancija<\/h3>\r\n                    <p>Za primere, ko je izdelek po\u0161kodovan, napa\u010den, ne deluje pravilno ali ni skladen z naro\u010dilom.<\/p>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n\r\n    <section class=\"returns-section\">\r\n        <div class=\"maveron-container\">\r\n            <div class=\"section-header text-center mx-auto\">\r\n                <h2>Pogosta vpra\u0161anja<\/h2>\r\n            <\/div>\r\n\r\n            <div class=\"faq-grid mx-auto\">\r\n                <div class=\"faq-item\">\r\n                    <div class=\"faq-question\">\r\n                        <span class=\"card-icon\">?<\/span>\r\n                        Ali moram navesti razlog za vra\u010dilo?\r\n                    <\/div>\r\n                    <div class=\"faq-answer\">\r\n                        Ne. Pri vra\u010dilu v 14 dneh razloga ni treba navesti.\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <div class=\"faq-item\">\r\n                    <div class=\"faq-question\">\r\n                        <span class=\"card-icon\">?<\/span>\r\n                        Kdaj za\u010dne te\u010di 14-dnevni rok?\r\n                    <\/div>\r\n                    <div class=\"faq-answer\">\r\n                        Rok za\u010dne te\u010di z dnem, ko prejmete izdelek.\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <div class=\"faq-item\">\r\n                    <div class=\"faq-question\">\r\n                        <span class=\"card-icon\">?<\/span>\r\n                        Kako oddam reklamacijo?\r\n                    <\/div>\r\n                    <div class=\"faq-answer\">\r\n                        Za reklamacijo ali garancijo nam pi\u0161ite na info@maveron-fashion.com in prilo\u017eite \u0161tevilko naro\u010dila, opis te\u017eave ter fotografije, \u010de je to relevantno.\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <div class=\"faq-item\">\r\n                    <div class=\"faq-question\">\r\n                        <span class=\"card-icon\">?<\/span>\r\n                        Ali je reklamacijski zahtevek enak vra\u010dilu v 14 dneh?\r\n                    <\/div>\r\n                    <div class=\"faq-answer\">\r\n                        Ne. Vra\u010dilo v 14 dneh pomeni odstop od pogodbe brez razloga. Reklamacija ali garancija se uporablja, kadar je z izdelkom nekaj narobe.\r\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/section>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Vra\u010dila in reklamacije \u010ce z izdelkom niste zadovoljni ali ste prejeli napa\u010den oziroma po\u0161kodovan izdelek, spodaj najdete navodila za vra\u010dilo, reklamacijo ali uveljavljanje garancije. \u21ba Vra\u010dilo v 14 dneh ! Reklamacija ali garancija Pravica do odstopa Vra\u010dilo v 14 dneh \u010ce ste izdelek kupili v na\u0161i spletni trgovini, lahko v 14 dneh od prejema izdelka [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11988","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/maveron-fashion.eu\/en\/wp-json\/wp\/v2\/pages\/11988","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maveron-fashion.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/maveron-fashion.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/maveron-fashion.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/maveron-fashion.eu\/en\/wp-json\/wp\/v2\/comments?post=11988"}],"version-history":[{"count":40,"href":"https:\/\/maveron-fashion.eu\/en\/wp-json\/wp\/v2\/pages\/11988\/revisions"}],"predecessor-version":[{"id":12936,"href":"https:\/\/maveron-fashion.eu\/en\/wp-json\/wp\/v2\/pages\/11988\/revisions\/12936"}],"wp:attachment":[{"href":"https:\/\/maveron-fashion.eu\/en\/wp-json\/wp\/v2\/media?parent=11988"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}